Added 5 months, 1 week ago.
Hello,
Thank you for getting in touch! I’ll share your feedback with my team and follow up with you as soon as possible.
Best Regards,
Amina
Answered 5 months, 1 week ago.
Hello there,
Thank you for your patience while we investigated this issue.
We were able to reproduce the incorrect footprint in the Altium format—this was caused by a conversion queue error. We’ve now cleared the model cache. Please download the Altium model again and it should now import correctly.
If you run into any further issues or need assistance, don’t hesitate to let us know. We’re here to help!
Best regards,
Amina
Answered 5 months, 1 week ago.