For now, I cannot download anything. It shows 'The part not was not found' to everything I tried to download. However, the 2D model can be shown.
Added 1 year, 11 months ago.
Hi there,
This is Andrea from the SnapMagic team!
Could you kindly provide us with an example of the specific part you are trying to download? This will help us understand and resolve your concerns.
Thank you!
Answered 1 year, 11 months ago.
Hi, for example the microcontroller STM32L476QGI6TR, the memory IS62WV51216BLL-55TLI, the RF transceiver SX1278IMLTRT, the cap CC0603JRNPO9BN200 and any other kinds of caps. Pretty much everything from SnapEDA.
Answered 1 year, 11 months ago.
Hi, I'm trying to download PcbLib and SchLib files.
Answered 1 year, 11 months ago.
Hello again,
Thank you for getting back to me. I have reached out to our engineers to address this and we'll get back to you once we have an update via email.
Thank you for your understanding and patience. We are committed to ensuring a smooth and positive experience for you!
Answered 1 year, 11 months ago.
Hi, the problem was solved for a couple of hours, but it's happening again now.
Answered 1 year, 11 months ago.
Hello again,
This is Carlos stepping in for Andrea, thank you for patiently waiting.
It seems like you have gone over our daily limit for downloads, as our system has picked up on a large number of downloads from your side. You can try downloading again tomorrow, as it resets in 24 hours.
However, We'd love to understand about why you require such a large number of libraries, so we can look into ways of raising your limit. Could you please provide more information about your specific use case?
Answered 1 year, 11 months ago.